A Special Message from Cox Business and Cole Matthews

Jeremy DavidsonUncategorized

The Coronavirus pandemic continues to challenge us every day. Here in Oklahoma, I know there’s a great deal of fear, sadness and uncertainty as we watch events unfold.

As the Shawnee area Account Representative, allow me to be your direct connection for any questions, needs or issues about your existing services. You may be grappling with ways to ensure business continuity or adapting to a remote work environment. Cox Business wants to help keep your business operating and our solutions may help you and your employees maintain remote work productivity.

Here are some valuable resources to help your business navigate what may lie ahead:

  • Our Cox Business VoiceManager/IP Centrex Hosted Voice solution has features that let you do business wherever you are to ensure you don’t miss important calls as well as enable efficient call routing to remote teleworkers. Call Forwarding enables you to receive calls while out of the office and Simultaneous Ring allows incoming calls to ring up to 10 other phone numbers at the same time. You can set up both of these features and more through MyAccount. If you have any questions, Cox Business representatives are available to help, simply select “chat.”
  • If you’re experiencing bandwidth strain, our network connectivity can quickly scale up to 10 Gbps and beyond.
  • Cox Business Cloud Solutions can help you address unexpected network resource sharing and business continuity needs.
  • A wealth of helpful articles, information and knowledge is available at CoxBusiness.com as well as on CoxBLUE, our content hub at the intersection of business and technology.

Lastly, with several customer education resources available to support you, including our 24/7 Customer Support Hotline: 1-866-272-5111product or service help in MyAccount, and specific instructions to activate remote voice featureswe’re here to serve you.

Should you have any questions, please let me know. We’ll get through this difficult time together.

As always, thank you for trusting Cox Business.


Cole Matthews

Contact Cole at (405) 520-6457 or email jason.matthews@cox.com to learn more.